WMS Go-live & UAT
Business readiness, process validation and operational preparation.
MRW ConsultingBringing order to complexity. Connecting people and systems.Consulting · Training · Services
Operations Consulting · Interim Support
When a site stops running reliably, I take operational responsibility.
MRW Consulting supports companies during go-live, hypercare and escalation phases—with a reliable operational picture, clear priorities, effective daily control and hands-on implementation on site.
Operational control pictureFrom deviation to stabilization
- 01Situation
- 02Priorities
- 03Daily control
- 04Stabilization
Execution, not remote slidewareSystem logic, performance data and actual work are connected where operational results are created.
15+ yearsoperations experience
up to 265employees led
5 sitesmulti-site responsibility
50,000+ m²warehouse footprint
24/7shift and airport operations
Regulated environmentsQuality · safety · compliance
Typical triggers
When technology, process and leadership no longer share one operating picture.
01The WMS is technically live, but floor operations remain unstable.
02KPI gaps are visible, while causes and ownership remain unclear.
03Workarounds, quality issues or inventory risks are increasing.
04A site temporarily needs operational leadership or stabilization.
Core offer
Operations Consulting and Interim Operations Support.
Operational leadership between management requirements, systems, service providers and the real shopfloor—until control works again.
Hypercare
Capture disruptions, separate causes and follow through on actions.
Daily Control
Turn metrics into control loops, ownership and escalation.
Interim Operations
Temporary leadership and execution capacity in critical phases.
Clearly scoped entry point
Operational Reality Check: from a diffuse problem to a controllable situation picture.
A compact site check separates symptoms from causes and identifies immediate actions, ownership and the next useful step.
Concrete deliverables
A reliable basis for decisions—not observations alone.
documented situation picture
root-cause and risk matrix
prioritized immediate actions
clear ownership
daily-control structure
30/90-day roadmap
Anonymized experience
Responsibility in real operating environments.
Verifiable scale, concrete responsibility and visible operating impact—without confidential client data or invented success rates.
Multi-site control
Building one operating picture across five sites and more than 50,000 m².
Starting point: Different local routines and high client and performance pressure.
Delivery: KPI/SLA steering, standardization, leadership and escalation management.
24/7 operations
Keeping large teams operational under time, quality and security pressure.
Starting point: Multi-shift operations with dense interfaces.
Delivery: Daily control, qualification management, prioritization and escalation.
Founder profile
Operational responsibility—not consulting from a distance.
Michael Rudi Wagner combines long-standing warehouse and site leadership with WMS, KPI, change and compliance experience.
Warehouse & Multi-Site Operations
WMS · Go-live · Hypercare
KPI · SLA · Daily Control
regulated logistics environments
Complementary services
Add only what strengthens operational stabilization.
Training and Air Cargo Security connect directly to operational delivery. Digital transformation and Knowledge Plus remain clearly labelled as development fields.
Training & Readiness
Daily Shopfloor Control, Train-the-Trainer and multilingual knowledge transfer.
Explore trainingAir Cargo Security
Readiness, role understanding, secure supply chain and prioritized actions.
Explore securityKnowledge Plus & Digital Transformation
Multilingual learning and controlled technology pilots for real process problems.
Initial assessment
What is currently not working as it should?
A brief description is sufficient. The first step is to assess urgency, likely causes and the most useful next action.
Describe the situationYou will receive a personal response and an initial assessment.